A 13-month complaint history review and service history review for similar complaints was performed for ipth lot iz15222 and serial number (b)(4) through aware date of event.There were no similar complaints identified during the searched period.The intact parathyroid hormone st aia-pack intact pth analyte application manual states the following: evaluation of results quality control in order to monitor and evaluate the precision of the analytical performance, it is recommended that commercially available control samples be assayed daily.The minimum recommendations for the frequency of running internal control material are: after calibration, two levels of controls are run in order to accept the calibration curve.The two levels of controls are also repeated after calibration when certain service procedures are performed (e.G.Temperature adjustment, sampling mechanism changes, maintenance of the wash probe or detector lamp adjustment or change).After daily maintenance, at least two levels of the control should be run in order to verify the overall performance of the tosoh aia system analyzers.If one or more control sample value(s) is out of the acceptable range, it will be necessary to investigate the validity of the calibration curve before reporting patient results.Standard laboratory procedures should be followed in accordance with the regulatory agency under which the laboratory operates.Limitations of the procedure for diagnostic purposes, the results obtained from this assay should be used in conjunction with other data (e.G., symptoms, results of other tests, clinical impressions, therapy, etc.).Using st aia-pack intact pth, the highest concentration of intact parathyroid hormone measurable without dilution is approximately 2,000 pg/ml, and the lowest measurable concentration is 1.0 pg/ml (assay sensitivity).The most probable cause of the reported event is unknown, possible reagent compromised during shipping.
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A customer reported out of range control results with the aia-900 analyzer.The customer stated they have had to recalibrate 3 times in the last month with intact parathyroid hormone (ipth) lot iz15222, which expires the end of nov 2019.Technical support specialist (tss) will send a new lot of ipth and calibrator to the customer, which resulted in delayed reporting of patient samples for ipth.The customer received the ipth calibrator lot iz15222.Customer calibrated lot iz15222 and the controls are still low.Customer then calibrated with lot j615231 and controls are in range.Tss suspects the lot iz15222 was compromised during shipping.A new lot will be sent to the customer.No further action was required by tosoh.There was no indication of patient intervention or adverse health consequences due to the delay in reporting.
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