Philips checked the system and confirmed that an internal component (x2 capacitor) of the converter failed likely due to disturbances in the hospital mains.Converters are ul 94 certified, so any possible fire will self-extinguish.The converter was replaced with a new converter, which is much more robust against mains disturbances and will prevent early failure of the converter.The system was returned to use in good working order.Philips has opened an investigation as a follow up for the noted complaint.
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It has been reported to philips that during an aneurysm treatment procedure the customer noticed smoke and a bad smell from the frontal generator.The customer decided to stop the procedure and transferred to another examination room, where the case was completed without further delay.A philips field service engineer went onsite, and found that the converter was burnt.
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