It was reported to siemens by the customer that the cone beam ct (cbct) stops on monitor 2.The adjustment of the beam used for cbct is correct.During the onsite visit by the siemens service engineer, it was discovered that the g57 (dosimetry - 15 v power supply) tb 2-5 cable was not connected.This is the only ground stud connection of the g42 (dosimetry preamp).The cable was installed, and the system's functionality was recovered.The reason for the incorrect installation is unknown.The missing grounding led to an unreliable operation of the dosimetry channels which may result in any dosimetry-related interlock.There was no reported patient mistreatment or injury as a result of the event.In the present case the cone beam ct (cbct) stopped with an interlock.If a second cbct had to be performed an additional dose of maximum 10 monitor units (mu) would be delivered which is negligible compared to the dose of the fraction.Such an additional dose might lead to a negligible patient injury.In a worse-case scenario, if the system does not detect the failure and does not raise an interlock during treatment, an incorrect dose could be applied that could lead to severe bodily injury to the patient.The worst-case could only happen if both dosimetry channels have a failure and the treatment is then interrupted with the controlling timer interlock.The probability of the occurrence that the primary dose monitor (mon 1) and the secondary dose monitor (mon 2) are defective and for example not observed in the daily qa is low as well as the probability that this occurrence and the applied overdosage to the patient are unnoticed by the user.In case the user noticed an applied overdosage a resumption of the treatment is still possible.The reported event occurred in (b)(6).
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