This event has been recorded under zimmer biomet complaint number (b)(4).Udi #: (b)(4).The device history record (dhr) for 00515048200 lot number 64076718, review noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with manufacturing.The dhr review found no issues with the device and all verifications, inspections, and tests were successfully completed.On 22 october 2019, a returned product investigation was performed on the 00515048200.The physical evaluation revealed that the device had a corroded battery within the battery pack.A corroded battery would prevent device from powering as intended.The results of the returned product investigation have confirmed the reported event.While the returned product investigation confirmed that the 00515048200 was not working due to a corroded battery, it cannot be determined from the information provided what caused the battery to corrode.Therefore, based on the information provided, a specific root cause of the reported event cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Review of the information provided during the investigation determined there is no further actions needed at this time (ie/capa/scar/hhe/d).This complaint will be tracked and trended for any adverse trends that may warrant further action.
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