(b)(4).We received: one used pencan 27gx88mm nrfit m.N-l.Int.-eu without packaging.The returned sample was subjected to a visual examination.The pencan cannula is broken off approx.46 mm away from the cannula hub.The structure of the break shows that the pencan cannula was bent before breaking.The broken off part including the cannula tip was handed over by the customer.In addition, the outside diameter of the pencan cannula was measured according to the drawing.Nominal-value: 0.42 +0.01/-0 mm.Actual-value of the used sample: 0.42 mm.The measured value (outside diameter) of the pencan cannula is within our specification.As the measured value is within our specification and the sample was already used, we assume problem during the application process.We have informed our manufacturing department accordingly.Further investigation was conducted using retention samples.Functional inspection: stiffness test.Test conducted using retention sample: mat no.4502052n-01x.Batch no.17n06h8b22.Company specifications: max 0.65mm.Results: 0.356mm (pass).Device history record: no abnormalities found from reviewing the batch records for batch no.17n06h8b22.Therefore this complaint is not confirmed.Note: this report is being filed for an item number that is not sold in the united states, however similar items are sold in the united states by b.Braun medical, inc.
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