Additional information - d10, g4, g7, h2, h3, h4, h6, h10.The device was returned for evaluation.Unit cleaned per protocol.With respect to the complaint, it was confirmed the returned unit did not meet all specific functional test.Unit received with the mayfield 2 lock has up and down movement and the teeth are grinding when rotated.General maintenance and cleaning required.The device history record reviewed with no abnormalities related to the reported failure.The device passed all required inspection points with no associated mrr¿s, variances or rework.The reported complaint was confirmed.The complaint is likely caused by wear and tear.The definite root cause cannot be reliably determined.
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