Device Problem
Smoking (1585)
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Patient Problem
Irritation (1941)
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Event Date 10/22/2019 |
Event Type
malfunction
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Manufacturer Narrative
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A steris service technician arrived onsite following the reported event to inspect the reliance vision washer and found that the drying elements including the heater and contactor were damaged.The unit was removed from service following the reported event and the customer is awaiting a replacement washer.The damaged washer and its components are being returned to steris quality for further evaluation.Investigation of this event is currently in process.A follow-up mdr will be submitted when additional information becomes available.
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Event Description
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The user facility reported smoke was emitting from their reliance vision washer causing procedure delays.User facility personnel immediately shut off power to the unit.Two employees reported inhalation/irritation effects due to the reported smoke.The employees sought medical treatment however, the user facility would not disclose whether medical treatment was administered.
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Manufacturer Narrative
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Based on the investigation performed by steris, the c4 contactor was stuck in the closed position which allowed the drying elements to overheat and the reported event to occur.The user facility was provided with a replacement washer.No additional issues have been reported.
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Search Alerts/Recalls
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