Device evaluation details: the device evaluation has been completed.The device was inspected, and reddish color was observed under pebax on distal tip.Second visual inspection was performed and found the reddish material inside the pebax and a hole was observed in the pebax.Per the event, the catheter was tested for electrical performance and it was found within specifications.A manufacturing record evaluation was performed and no internal actions related to the reported complaint were identified.The customer complaint cannot be confirmed.The root cause of the damage on pebax cannot be related to the manufacturing process since there is evidence that the device was manufactured in accordance with documented specification and procedures, it could be related to the handling of the device during the procedure, however, this cannot be conclusively determined.Manufacturer¿s ref # (b)(4).
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It was reported that a patient underwent an ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter for which biosense webster¿s product analysis lab has identified a hole on the pebax.It was initially reported by the customer that noise displayed on the ablation signals on both the carto 3 and the recording system.The cables were replaced without resolution.The catheter was replaced and the issue resolved.The case continued without further incident or harm.The customer¿s reported incident is not considered to be mdr reportable since the risk to the patient is low.On 10/14/2019, the bwi product analysis lab received the device for evaluation.Initial visual analysis observed reddish color is observed under pebax on distal tip.This finding was not considered to be mdr reportable since there is no damage to the pebax integrity that could cause the foreign material travels into the blood circulation.The potential that it could cause or contribute to a death or serious injury, or other significant adverse event, is remote.On 11/5/2019, during a second visual analysis, the reddish material in the pebax was observed along with a ¿hole¿ in the pebax.These findings were reviewed and determined to be a reportable malfunction since the integrity of the device is compromised.This event was originally considered non-reportable, however, bwi became aware of a reportable malfunction on 11/5/2019 and has reassessed this complaint as reportable.
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