Model Number R SERIES |
Device Problem
Unable to Obtain Readings (1516)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Zoll medical corporation has received the product and will be providing a supplemental report when our investigation is completed.
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Event Description
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Complainant alleged that during a routine shift check by a clinician, the device displayed an "ecg disabled" message.Complainant indicated that there was no patient involvement in the reported malfunction.
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Manufacturer Narrative
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The device was not returned to zoll.The customer removed and returned the suspect analog board.The customer's report was not replicated or confirmed.The analog board was scrapped.The customer received a replacement analog board and confirmed that the replacement resolved the report.Analysis of reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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