The device, intended for use in treatment was not returned for evaluation.Without the actual product, product evaluation could not be performed and complaint could not be confirmed.The device was manufactured in 2018.According to clinical/medical investigation , no sufficient documentation was provided to support this event.Without supporting clinical/medical documents, a thorough investigation cannot be performed.Should information become available this complaint can be re-assessed.No impact to the patient has been reported.Possible causes could include but not limited to surgical technique used, size of device or user/procedural variance.A review of the device history records for the listed batch did not reveal any deviation from the standard manufacturing processes.At this time, we have no reason to suspect that the products failed to meet any product specifications at the time of manufacture.A complaint history review for the listed part revealed no prior complaints for the listed failure with same batch number.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further actions are being taken at this time.We consider this investigation closed.
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