Model Number U1100 |
Device Problem
False Positive Result (1227)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/19/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).The customer replaced the test strip tray and the test strips but the issue continued.The customer stopped using the analyzer in question and is using a different one.The analyzer and test strips were requested for investigation.
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Event Description
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The initial reporter complained of false positive results for multiple patients tested for nitrites on the urisys 1100 analyzer since starting to use new software chip 5.71.The analyzer showed positive nitrite results but there is no visible color change on the test strips.The issue has occurred with urine samples from different patients.The combur 10 urine test strip lot number and expiration date were not provided.
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Manufacturer Narrative
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It was clarified that the erroneous results were generated with software version 5.61.The investigation is ongoing.
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Manufacturer Narrative
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The customer returned the instrument.The instrument was returned with no test strip tray.The device was clean and showed no damage.The customer's urisys 1100 analyzer ux09655789 was measured with another strip lot 43065200 with 0-native urine.The customer material showed no false positive results and fulfill the requirements.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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