(b)(4).The lot number provided for this complaint (18f091) does not correspond to the product reported by the customer.One (1) picture and one video of " adaptor, 028 neb, intl" were received for analysis.During the visual inspection it can be observed that there is an unstable connection of the adaptor to the flowmeter as it's described in customer complaintand also is observed that the adaptor was taken apart of the nebulizer upper body.No other issues were found.An attempt to inspect current stock of material was made but at the time there is no inventory of the involved product code available at the facility nor is being manufactured at the time.No other issues were found.Based on the visual inspection of the provided video the complaint is confirmed.Although the condition observed on the video, there is not enough evidence to assure that this issue was originated during the manufacturing assembly or molding process.Based on previous statements it is not possible to establish a corrective action.If defective sample becomes available later this complaint will be re-opened.
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