It was reported to the manufacturer by the end user, per the end user, facility had ordered a 42x80 mattress for her because they thought it would be big enough, but unfortunately the patient took a tumble last night.No injuries were reported at the time of notification.Numerous requests to this facility have been made to receive additional information and details related to this alleged incident report with no response from the facility.Complaint (b)(4) were entered into our system to have the mattress and control unit returned to joerns for investigation.As of this writing, the mattress and control unit have not been returned.
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