Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.Reporter is synthes employee.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on an unknown date, during incoming inspection of a loaner set, it was observed that the depth gauge for screws was broken.There was no patient involvement.This report is for one (1) depth gauge for 2.0mm and 2.4mm screws.This is report 1 of 1 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.H3, h6: part: 319.006; synthes lot: ft00309; supplier lot: ft00309; release to warehouse date: january 16, 2017; supplier: (b)(4).No nonconformance reports (ncrs) were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any sub-components, which would contribute to this complaint condition.Visual inspection: the depth gauge for 2.0mm and 2.4mm screws was received at us customer quality (cq).The returned device showed no signs of physical breakage.The needle of the depth gauge was bent.The assembly was also missing its protection sleeve component.Although there was no evidence of device breakage, the overall complaint was confirmed due to the bent needle and missing protection sleeve.Dimensional inspection: dimensional inspection could not be performed due to post-manufacturing damage.Document/specification review: drawing(s) reviewed: (current & manufactured revisions) [assembly]; [needle]; [protection sleeve].Conclusion: the overall complaint was confirmed for the received depth gauge for 2.0mm and 2.4mm screws as the needle was bent and the protection sleeve was missing.Although no definitive root-cause can be determined, it is possible the device experienced unintended forces during sterilization or material handling.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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