Catalog Number 07K63-37 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Patient information, patient identifier: multiple = sid (b)(6).Product correction letters were issued on 12oct2018 to all architect total t3 (tt3) and free t3 (ft3) customers, using the i1000sr, i2000, or i2000sr instruments and who received one of the impacted lots.The letter instructed the customers to prevent this interaction by either separating the architect ft3 and/or architect tt3 assays by running these tests on different instruments from the following assays [architect tsh, architect t-uptake, architect hiv ag/ab combo, architect cortisol, architect lh, architect progrp, architect rhtlv-i/ii, architect total psa, architect afp, and architect free psa, architect 25-oh vitamin d], or by performing daily maintenance on the instrument prior to performing batch testing for all ft3 and/or tt3 samples.The mechanism of carryover involves carryover of poly-l-lysine (pll) from other assays into the conjugate dispense step in the ft3 and tt3 assays through adherence of the pipetting probe.Correction/removal number = 3005094123-10/22/18-001-c.
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Event Description
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The customer observed falsely depressed architect free t3 results for 9 patients, while comparing results between 2-point calibrator and 6-point calibrator.The customer noticed that the generated results were inconsistent with tsh/ft4 results.The following data was generated: sid (b)(6): 2.56 (current result), 2.88 (previous result), 2.064 (tsh), and 12.27 (free t4).Sid (b)(6): <2.3 (current result), 2.86 (previous result), 45.216 (tsh), and 5.15 (free t4).Sid 51319763: 2.47 (current result), 3.82 (previous result), 1.67 (tsh), and 17.07 (free t4).Sid (b)(6): 2.43 (current result), 3.58 (previous result), 0.39 (tsh), and 12.64 (free t4).Sid (b)(6): 2.47 (current result), 4.25 (previous result), 1.329 (tsh), and 9.63 (free t4).Sid (b)(6): 2.37 (current result), 3.36 (previous result), 0.385 (tsh), and 11.71 (free t4).Sid (b)(6): 2.55 (current result), 3.23 (previous result), 0.13 (tsh), and 15.67 (free t4).Sid (b)(6): <2.33 (current result), 2.88 (previous result), 0.425 (tsh), and 11.91 (free t4).Sid (b)(6): 2.56 (current result), 4.31 (previous result), 0.232 (tsh), and 12.46 (free t4).There was no reported impact to patient management.
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Manufacturer Narrative
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Upon further review, the customer's issue is not associated with remedial action (3005094123-10/22/18-001-c) and is unassigned from the field action.Through the review of this complaint, it was identified that the issue is not related to fa12oct2018a, therefore, this complaint is no longer a reportable event.
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Search Alerts/Recalls
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