It was reported that the dermatome "works in chucks" , when connected to this power supply.Customer clarified "works in chucks" means that it does not function constantly but in frequencies (start- stop-start- stop).There were no exposed wires and the event timing was during the test of the power supply.There is no report of patient involvement, delay or harm as a result of this malfunction.
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This event has been recorded by zimmer biomet under (b)(4).This medwatch is being filed to relay additional information.The following sections were updated/corrected: b4, b5, d4, g4, g7, h2, h3, h4, h6, h10.Reported issue: on (b)(6) 2019, it was reported that the dermatome works in shocks, when connected to this power supply.Customer clarified, works in chucks, means that it does not function constantly but in frequencies of start- stop-start- stop.The customer returned an electric dermatome device, serial number, (b)(6), for evaluation.Dhr review: this investigation is being completed as a limited investigation as no problem was found with the device.Therefore the complaint history and dhr reviews are not required.Device evaluations results/investigation findings: product review of the electric dermatome by zimmer biomet on 21 november 2019 revealed that there was no problem with the unit and the device functioned as intended.Probable cause/root cause: the reported event was never confirmed during inspection of the device, and the device was noted to be functioning as intended.Therefore, the root cause could not be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Conclusion: review of the information provided during the investigation determined that there are no further actions needed at this time.This complaint will be tracked and trended for any adverse trends that may warrant further action.
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