The alleged melted l3000lg is not expected to be returned for evaluation and review.This complaint of melted device is unable to be verified and a root cause cannot be determined.The manufacturing documents from the device history record cannot be reviewed because the serial number is not known.A two-year review of complaint history revealed there has been a total of 11 complaints, regarding 11 devices, for this device family and failure mode.During this same time frame 23,057 devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be 0.0005.Per the instructions for use, the user is advised the following: warnings: -this equipment is designed for use by medical professionals familiar with the instructions for use.Prior to use, read and follow all warnings, precautions and instructions marked on the product and included in this manual.-do not short circuit battery terminals or allow them to come into contact wiht metal objects.This could cause a shock or burn injury and also damage the battery pack.This issue will continue to be monitored through the complaint system to assure patient safety.
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