On (b)(6) 2019, ekos distributor reported an event that on the third day of treatment, temperature too high sign was noticed on the control unit (cu).The customer flushed the catheter per hospital's protocol but could not resolve the alarm.The sign was still showing.No other information was provided.There were no patient consequences reported.The device was returned to the manufacturer and investigations on 09 december 2019 showed a short in an microsonic device (msd) element that appeared to cause a burn in the coolant shaft.This was not reported by the customer.
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