Additional information was received on the event on (b)(6)2019.The device was not used on the patient.The packaging is not available for return.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Since no device has been received for analysis, no product investigation can be performed, and the customer complaint cannot be confirmed.A manufacturing record evaluation was performed for the finished device with lot number 30255912m, and internal actions related to the reported complaint condition were identified.Manufacturer¿s reference number:(b)(4).
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