The customer reported that in the nicu unit on bed 23b the (b)(6) 2019 around 16:50, the patient monitor failed to announce, or announced too shortly an extreme bradycardia.The patient outcome is unknown, but it was stated that a pronounced patient stimulation was provided.
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H3 and h6: a philips modality sales specialist obtained the audit log from the central station and the trend report from the intellivue mp70 patient monitor for the time period in question.These were forwarded to philips product support engineering (pse) for further analysis.During the investigation, it was found that three red bradycardia alarms were announced at 16:55, 16:57, and 16:59.Additionally, two yellow heart rate low alarms were generated at 16:56 and 16:59.All alarms were acknowledged by the clinical staff.It was found that the setting for visual and audible alarm latching was set to "off", which resulted in red alarms only sounding briefly.If the alarm situation only lasts for a short period of time, the alarm will stop when the vitals have improved.To prevent this from happening, the alarms should be set to latching which requires the clinical staff to acknowledge the alarm to stop it from being announced.The monitor worked as intended and there was no malfunction of the device.This issue was caused by user error and the alarm configuration.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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