Medivators clinical education specialist (ces) was onsite at the facility and found incorrect parameters set for reprocessing endoscopes in their advantage plus automated endoscope reprocessor (aer).There is potential that endoscopes were not adequately high level disinfected prior to patient procedures, thus there is potential for patient cross-contamination.Medivators ces confirmed all five machines had incorrect parameters set.The machines were installed in august 2019 with the correct parameter sets.It is unknown how many endoscopes were reprocessed with the incorrect parameter settings.Medivators ces worked with the facility to correct all parameter settings in all five aers.According to the advantage plus aer user manual the operator must reference the endoscope hookup guide for the applicable part number and parameter set for each endoscope.There have been no reports of patient harm.This complaint will continue being monitored in the medivators complaint handing system.
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