A steris service technician arrived onsite to inspect the amsco 5052 washer.The technician confirmed that the employee did not fully insert the rack prior to closing the door, resulting in an obstruction.The employee attempted to manually clear the obstruction when the door closed on their finger, resulting in the reported event.The technician confirmed the unit to be operating according to specifications.The root cause of the reported event can be attributed to user error as the employee should not have stuck their hand in the washer as the door was closing.The amsco 5052 washer operator manual states, "warning - personal injury hazard: risk of pinch point between door and threshold when the door opens.Keep fingers away from threshold." the user facility declined the technician's offer for in-service training.No additional issues have been reported.
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