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Model Number 9770501 |
Device Problem
Application Program Freezes, Becomes Nonfunctional (4031)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The manufacturer has received the sample and will be evaluated.A supplemental will be submitted with evaluation results.A history review of serial number (b)(4) showed no other similar product complaint(s) from this serial number.
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Event Description
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Per biomed, system has frozen in two different procedures.This file is for the second of two reported events.
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Event Description
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Per biomed, system has frozen in two different procedures.This file is for the first of two reported events.
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Manufacturer Narrative
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H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The initial medwatch indicated the unit had been received, and evaluation conclusion would be documented in this supplemental.Because there were two events reported on one unit no evaluation conclusion will be submitted in this supplemental.The for evaluation for the unit will be submitted on mdr number: 3006260740-2019-03949.
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Manufacturer Narrative
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H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling, and applicable manufacture records.Based on a review of this information, the following was concluded: the device was returned to the service facility for evaluation.During evaluation, the reported issue of system has frozen in two different procedures is unconfirmed.The root cause of the reported issue could not be reproduced during evaluation.The device was serviced, tested and returned to the customer.
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Event Description
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Per biomed, system has frozen in two different procedures.This file is for the second of two reported events.
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Search Alerts/Recalls
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