A steris service technician arrived onsite following the reported event to inspect the hamo reliance vision washer and found the root cause of the reported event can be attributed to the drying elements within the washer.The drying elements overheated causing the reported event to occur.The washer was installed in december 2012 and is under steris service agreement for maintenance activities.The last maintenance was performed in september 2019.No issues with the function or operation of the washer were identified at this time.The unit was operating according to specification.The technician made the necessary repairs including replacing the unit's drying elements, ran a test cycle, and found the washer to be operating according to specification.No additional issues have been reported.
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