The manufacturing location for this product is (b)(4).This site is an oem manufacturing site.Therefore, bd corporate headquarters in (b)(4) has been listed and the (b)(4) fda registration number has been used for the manufacture report number.Device expiration date: unknown.Device manufacture date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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H.6.Investigation summary the dhr review was not able to be performed due to the lot number was not provided from customer.A review of the ncmr¿s was performed; the result showed there a ncmr # ncmr-jrz-00001289 was reported like missing label for the same part number throughout the last twelve months.According with the pictures received was confirmed the lack of label like a failure mode related to the manufacturing process.A review of customer complaint records was performed; in accordance with the cc¿s records, no additional complaints were received throughout the last twelve months for the same part number and issue.Due to this failure mode had already been detected within internal non-conformances for similar processes, improvement opportunities were identified to reinforce labeling processes which will be documented in the capa record # (b)(4).The current controls within the process were reviewed and it was found that this characteristic is visually inspected by production department as well that during a second inspection based on an aql sampling plan performed by quality inspector; however, the probability to omit it by error could happened.Investigation conclusion based on this investigation it was confirmed this issue like a problem related to manufacturing process.The controls were reviewed, and it was confirmed that there are controls already implemented within the process through visual inspections.According to risk assessment result a corrective action is not required however, as part of following up activities for this complaint, improvement actions will be implemented in the process and documented under the capa record # (b)(4).If additional information is provided further, the complaint will be investigated based on the new information.All the complaint information was captured for tracking and trending purposes.Root cause description: omission error h3 other text : see section h.10.
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