The rapid infuser has not been returned.We have contacted the user facility to obtain information about the status of the patient and to request that the unit be returned to belmont for investigation.The manufacturing records for this serial number were reviewed and nothing notable was observed.Without additional information, it is difficult to determine what occurred in this case.We will continue to follow up with our investigation and should additional information become available, a supplemental report will be submitted.We will continue to monitor and trend similar reports of this nature.
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The user facility reported the following: "frozen touch screen.Dr.(b)(6) mentioned that during a trauma the night of (b)(6) 2019, our belmont froze up.After 20 minutes of use, the touch screen wouldn't allow him to adjust the rate.He flipped the switch in the back in order to restart the machine but it wouldn't turn off.He had to unplug the machine to get it to turn off.He plugged it back in, flipped the switch, and restarted the process without any issue.Another 20 minutes passed and the machine froze up again.
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