It was reported that during a procedure the metal teeth were broken, all pieces were removed with graspers from the patient.The procedure was successfully completed without delay using a back-up device.No patient injury or other complications were reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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The device reported, used in treatment, was not returned for evaluation.The relationship between the product and reported incident cannot be established.A dhr/batch record review for lot finding no discrepancies from released and operating procedures nor conditions that could contribute to the event.Lot history review for the last 3 years shows 0 (zero) complaints associated to lot number and relevant to the complaint.Without the reported product a fully visual and functional evaluation cannot be performed and customer¿s complaint cannot be confirmed.An exact root cause cannot be determined without evaluation of the device; however, factors unrelated to the manufacture or design of the device that could have contributed to the reported event include: excessive force, tissue thickness, damage of the tip between passes.No containment or corrective actions are recommended at this time.There were no indications during manufacturing record review that would suggest that the device did not meet product specifications upon release into distribution.
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