Upon customer approval, during service the autopulse platform (sn (b)(4)) failed run-in test due to missing pixels on lcd, thus confirming the reported complaint.Root cause was due to defective lcd likely due to the age of the platform.The autopulse platform is a reusable device and was manufactured in 26 june 2007 and is 12 years old, well beyond the expected service life of five years.After replacing the lcd screen, the autopulse platform was subjected to the run-in test using the 95% patient large resuscitation test fixture (lrtf) with good known test battery until discharged without any fault or error.The platform passed all functional tests and is ready for clinical use.Historical complaints were reviewed for service information related to the reported complaint and there was no similar complaint reported for autopulse platform with serial number (b)(4).
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