This event has been recorded by zimmer biomet under (b)(4).This medwatch is being filed to relay additional information.D4: udi#: (b)(4).Dhr and repair history review: the device history record (dhr) for activecare+sft unit serial number (b)(6) was reviewed and noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with manufacturing.The dhr review found no issues with the device and all verifications, inspections, and tests were successfully completed.No additional action needed rationale: based on the complaint history review, there is no need for additional action; above noted complaints represent well understood events that have previously been subject to a comprehensive, documented complaint investigation.This complaint is determined not to be a new confirmed quality or manufacturing issue.Device evaluations results/investigation findings: as product was not returned, a device evaluation could not be performed.Probable cause/root cause: as product was not returned a probable cause could not be determined.Based on the information provided, this investigation determined that there is no need for further action at this time, as this complaint is determined to not be a new confirmed quality or manufacturing issue.This complaint will be tracked and trended for any adverse trends that may require additional actions.
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