Model Number 595000-001 |
Device Problem
Display or Visual Feedback Problem (1184)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/05/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to a patient because the issue was observed when the freedom driver was not supporting a patient.The freedom driver is being evaluated by syncardia.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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While performing a routine evaluation, a syncardia technician reported that the freedom driver display won't light up after the lcd display button is depressed.
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Manufacturer Narrative
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During investigation testing, the reported issue that the freedom driver display did not light up when the display button was depressed was confirmed and reproduced.The root cause was determined to be a malfunction of the lcd printed circuit board (pcb).This issue will continue to be monitored and trended as part of the customer experience process.Syncardia has completed its evaluation of this complaint and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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