Model Number 1541 |
Device Problems
Break (1069); Crack (1135)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/10/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The alleged issue occurred outside of the us.A similar device is distributed by quest medical in the us.The complaint sample is expected to be returned and an investigation will be completed when the device is received.A follow up medwatch will be submitted if additional information becomes available.
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Event Description
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A report was received regarding an alleged issue with the device.The report states that the tensioner was found to be damaged during use.There were no patient complications resulting from the alleged issue.
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Manufacturer Narrative
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The complaint samples were evaluated and cracks were seen along the weld line on the tensioner.The root cause of the crack is likely related to raw material molding issue.Quest issued a scar to the supplier for corrective action implementation.Quest will continue to monitor complaint trends for the reported complaint condition.
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Search Alerts/Recalls
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