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Model Number FORCEFXC |
Device Problems
Inaccurate Delivery (2339); Noise, Audible (3273)
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Patient Problem
No Information (3190)
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Event Date 01/06/2020 |
Event Type
malfunction
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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According to the reporter, the unit had issues with rem alarm and was making an odd sound.
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Manufacturer Narrative
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Evaluation summary: one device was received for evaluation.The returned sample did not meet specification as received.The visual inspection found that the front feet were missing; minor cosmetic wear on most of the unit; and a very worn keypad.Unit missing 2 inserts on the front end of unit, had already been replaced once not able to replace again.The investigation found that the right side red light emitting diode (led) of the return electrode monitoring (rem) alarm was very dim.Rem was tested and the unit passed rem testing.The investigation identified the cause of the reported event to be the display pcba.The display pcba was replaced to address the condition.The investigation also found that a static sound was observed from the speaker during volume change.After several cycles, static sound cleared and was not observed again.The investigation could not determine a root cause or a probable root cause for the customer's report based on the information provided.The keyboards recall and fulgurate keys were very weak.Issue with fulgurate not engaging properly.The investigation identified the cause of the reported event to be the keypad.The unit's fuse clips showed heavy discoloration, and a few were loose in the psrf pcba.The investigation identified the cause of the reported event to be the fuse clips.All 8 fuse clips were replaced to address the condition.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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