The returned product was received by the manufacturer on 2020-02-03.The quadrox-id was investigated in the laboratory on 2020-03-05.Results of laboratory investigation: during the optical inspection of the oxygenator blood deposit on the blood inlet side was found.On the blood outlet side no deposit was found.When rinsing the oxygenator with water, no clotting was detected.The oxy could be rinsed without any problems.A water circuit was established to check the pressure behavior with an external pressure gauge.No increase in pressure could be detected.Why it came to the blockage on the blood inlet side at the customer could not be determined in our laboratory.Further a device history was performed and no references were found, which are indicating a nonconformance of the product in question.Thus the failure could not be confirmed.No root cause could be determined.The occurrence rate regarding the above complaint is below the acceptance rate.Thus, no remedial action required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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