Blank fields on this form indicate the information is unknown, unchanged, or unavailable.Summary of event: as reported, during inspection within a distribution facility, foreign matter described as a piece of black hair was found inside the cxi support catheter package.The device did not make contact with any patient.Investigation evaluation: a review of the complaint history, device history record, documentation, quality control, and visual inspection of photos was conducted during the investigation.The device was not returned to cook for analysis; however, the customer provided photos which show a black fiber visible inside the sealed packaging of the device.A document-based investigation evaluation was performed.There were no related non-conformances or additional complaints found on the lot.Given this information, there is no evidence to suggest that additional non-conforming product exists in-house or in the field.Cook reviewed the packaging final inspection procedure and it was confirmed that there are adequate inspection steps in place to identify foreign matter prior to release.Cook also reviewed product labeling.The product ifu instructs the user to inspect the product to ensure no damage has occurred upon removal from the package and not to use the product if there is doubt as to whether the product is sterile.Based on the information provided and the results of the investigation, cook has concluded that the most likely cause for this event can be traced to manufacturing; however, as there are no other complaints or non-conformances on the lot, the incident was most likely isolated to a single unit.The quality controls in place were also reviewed, it was concluded that there are sufficient inspection steps in place to prevent this from occurring in the future.The risk analysis for this failure mode was reviewed and no additional escalation was required.The appropriate personnel have been notified and cook will continue to monitor for similar events.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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