(b)(4).The customer returned one unit ae05ml autoend05 ml for investigation.The returned sample was visually examined with and without mag nification.Visual examination of the returned device revealed that the sample was returned with the rotation tab bent and no clip in the first position of the channel.Reference file anp1900074773 for investigation photos.Functional inspection was then performed on the returned sample by attempting to engage the trigger using hand pressure.Upon engagement of the trigger, an audible ratchet sound could be heard indicating that the internal ratchet ears are intact.No clip fired on the first attempt.This was repeated several times with the same result.The sample was disassembled to inspect the internal components.No other defects or damages were observed.The sample was received with 0 clips remaining in the channel, indicating that all 15 clips were fired by the end user.The bent rotation tab is an indication that the clips were out of position and stacking on one another in the channel.The clip stacking prevented the clips from loading properly into the jaws.It could not be determined exactly how or when the clips became out of position.A capa has been opened to further investigate this issue.Reference file anp1900074773 for investigation photos.The ifu for this product, l06072, was reviewed as a part of this complaint investigation.The ifu for this product states, "mishandling of appliers may result in improper load and/or closure of the ligating clip." the reported complaint of "clips not loaded properly" was confirmed based upon the sample received.One device was returned with the rotation tab bent.The sample was received with 0 clips remaining in the channel indicating that all 15 clips were fired by the end user.The sample was disassembled and no other defects or damages were observed.The bent rotation tab is an indication that the clips were out of position and stacking on one another in the channel.The clip stacking prevented the clips from loading properly into the jaws.Although the reported complaint issue was confirmed based on functional testing, it could not be determined exactly how or when the clips became out of position.A capa has been opened to further investigate this issue.
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