Model Number E801 |
Device Problem
Non Reproducible Results (4029)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 01/09/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The qc data gave no indication for a performance issue of reagent or instrument.The investigation is ongoing.This event occurred in (b)(6).
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Event Description
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The initial reporter received questionable elecsys vitamin d assay gen 2 results for one patient from the cobas e 801 module.The initial result was 95.1 ng/ml and the repeat result was >100 ng/ml.With a 1:2 dilution, the result was 160 ng/ml and was reported outside of the laboratory.The reagent lot number was 42497802 with an expiration date of 31-aug-2020.
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Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.The field service representative replaced the measuring cell and ran performance testing which was acceptable.
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Search Alerts/Recalls
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