Sunrise medical's sr.Director of ra/qa spoke with (b)(6) the same day he called in to customer service.It was verified that (b)(6) is an investigator for the state of (b)(6), office of investigations, department of intellectual and development disabilities.This incident was not previously reported to sunrise medical by the care facility.(b)(6) is performing his investigation based on an incident report filed directly to him by the care home (which is a state-run facility).(b)(6) asked the sr.Director of ra/qa if we manufactured this wheelchair and the anti-tippers that were equipped on the wheelchair.He also asked if the anti-tippers would have moved to the current up position (as they were found after the incident).The following was communicated to (b)(6): "yes, we manufactured the anti-tippers and wheelchair.(b)(6) the previous person you spoke with gave me the serial number (b)(4) for the person's wheelchair.We do not sell to any end-users.We assemble the wheelchair according to the specification on the order form; however, we do not customize the fit of the wheelchair for the end user.That is the responsibility of the ordering agency (tennessee didd seating and positioning clinic).All final adjustments are made by the ordering agency based on the specific needs of the individual.I honestly do not know if the anti-tippers would have possibly moved into the current raised position on his chair because of the fall from the lift." end of statement.There were no allegations of malfunction or defect made against the wheelchair.The director of ra/qa also communicated to (b)(6) that this wheelchair is a four years old chair.This means that the purchaser has had this chair in use for four years.Since the anti-tip device is an item that can be changed by anyone at any time, regardless of whatever position we may have set the anti-tip device in when we shipped it out, it could easily have been moved at any time by anyone.The director of ra/qa also advised (b)(6) that he spoke with sunrise medical's r&d manager and he stated that it is possible that the fall could cause the anti-tip device to slide to a higher position if the anti-tip had been adjusted earlier and was not fully locked into place.However, if the device were fully locked into place, it would not be possible for the anti-tip to change its height without actually causing damage to the anti-tips themselves.Since there was no damage to the device reported, it is likely that the anti-tips were set in the raised position for transporting purposes or were not locked into position prior to the incident.(b)(6) inquire about the wheelchair was mainly part of his investigation into the (b)(6) didd seating and positioning clinic.Sunrise medical does not anticipate the wheelchair will be released for inspection/evaluation.However, sunrise medical regulatory did perform a service history search of this wheelchair and found no previous incidents, issues or service orders for this wheelchair.Based on the information gathered, sunrise medical considers this incident to be accidental.However, if and when any new relevant information is provided from the investigation performed by mr.(b)(6), a supplemental report may be filed.No further investigation will be performed by sunrise medical at this time.
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