This event has been recorded by zimmer biomet under (b)(4).This medwatch is being filed to relay additional information.The following sections were updated/corrected: b4, b5, d4, d10, e4, g4, g7, h2, h3, h4, h6, h8, h10.Reported issue: on (b)(6) 2020, it was reported that during surgery the device works sporadically and uneven.The customer returned an air dermatome device, serial number (b)(6), for evaluation.Dhr review: the device history record (dhr) review noted no related non-conformances, requests for deviation, change notices or any other issues with manufacturing or with the device.The dhr review also found that all verifications, inspections and tests were successfully completed.Device evaluations results/investigation findings: product review of the air dermatome by zimmer biomet taiwan on february 14, 2020 revealed the motor would not run, and the depth bar had very large side play.Repair of the air dermatome was performed by zimmer biomet taiwan on (b)(6) 2020 which included replacement of the motor, bearing pack, o-ring, seal, reciprocating arm external e-ring, machined head, lever, ball plunger, and width plate screws.Air dermatome, serial number (b)(6), was then tested and functioned properly.It was repaired, inspected and tested.Probable cause/root cause: the root cause of the reported event could not be specifically determined with the information that was provided.During the product review by zimmer biomet taiwan, it was noted that the motor would not run, and the depth bar had very large side play.It is unknown with the information that was provided how this occurred.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Conclusion: review of the information provided during the investigation determined that there are no further actions needed at this time.This complaint will be tracked and trended for any adverse trends that may warrant further action.
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