Medical device expiration date: unknown.Device manufacture date: unknown.Investigation summary: since no samples displaying the condition reported are available for examination, we were unable to fully investigate this incident.No root cause can be determined as no samples were received.Examination of the product involved may provide clarification as to the cause for the reported failure.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Based on no sample, the investigation concluded, bd was not able to verify the indicated failure.A device history review could not be completed as no batch number was provided.Root cause description: undetermined.Rationale: no batch#/sample available.No further investigation required.
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It was reported that the entire flush is not being delivered with a bd syringe 3ml saline 3ml fill.The following information was provided by the initial reporter: (1 of 3 complaints) it was reported the customer recently switched over from having 0.45% normal saline flushes prepared in the hospital pharmacy to bd 3ml.9% normal saline flushes.Since the switch they have been getting concerns from the nursing staff about the entire flush amount not being delivered that was programmed.After a meeting on monday some of the nurses decided to test it out and, from what they were able to measure, only 0.4ml was delivered each time instead of the 0.6ml that was programmed.Additionally, on 2020-01-27 the bd sales consultant provided the following additional information: what are the lot #¿s used for ref # (b)(4)? we have ndc, not lot numbers.What was the date this incident took place? use 1/15 for the purpose of the report.Are any samples available from each material number to be returned to bd for evaluation? if so a (b)(4) shipping label will be provided.You are welcome to use your own inventory of 3 ml flush syringes.If you would like us to send a 3 ml flush syringe to you we can.Did serious injury occur as a result of this incident? no.Did erroneous results occur on the patient due to this incident? no, but this has the potential to cause harm.Was the course of treatment changed due to event? no.Exposure to blood/bodily fluid? no.Was medical intervention performed other than first aid? no.Was any medical professional harmed by a needle/probe stick? no.Were any other actions taken because of the issue stated? we have started testing the volumes delivered via gravimetric testing using all the syringes we carry.Are any patient identifiers available (i.E.Gender, initials, weight, etc.)? yes, but this is not relevant to what we are discussing.
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