The reported event was confirmed.The device was not used for treatment.Visual evaluation of the returned sample noted one opened (no original packaging), foley tray with iodine leaks throughout the inside of the packaging.Upon inspection, it was noted that there was no catheter connector or catheter within the tray.No missing components are allowed.Although the reported event was confirmed, the root cause could not be determined.A potential root cause for this failure could be incorrect operation.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.The instructions for use were found adequate and state the following: ¿visually inspect the product for any imperfections or surface deterioration prior to use.If package is opened or if any imperfection or surface deterioration is observed, do not use." correction: d10, h3.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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