Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: investigation summary = > according to the information provided, it was reported that pre-operative to an aclr the following lot # mismatch were found between actual drill pins (219321) and labels on respective package.1.Drill pin with etched lot #1905009: lot #1906526 was printed on the label.2.Drill pin with etched lot #1905012: lot #1906574 was printed on the label.The complaint device is not being returned, therefore unavailable for a physical evaluation.However, a photo was provided.This issue was reviewed with supplier ¿paragon¿ to identify if this is mislabeling issue.As per information provided by supplier, the batch numbers 1906526 &1906574, were automatically assigned by sap or manually assigned to all raw materials, sub-assemblies and finished goods.Logistics maintains batch traceability of raw materials, sub-assemblies and finished goods through labeling or other appropriate methods.This applies to the handling, storage, quarantine and distribution of materials.The lot 1905012 was issued and packaged using finished goods lot number 1906574 (this was the 74th order packaged in our non-sterile packaging area in june 2019).The lot number 1905009 for this complaint, was issued and packaged using finished goods lot number 1906526 (this was the 26th order packaged in our non-sterile packaging area in june 2019).Since the labels and the laser marks on the devices are correct and traceable.We cannot confirm the customer complaint.A manufacturing record evaluation was performed for the finished device [(b)(4) ] number, and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history lot = > a manufacturing record evaluation was performed for the finished device [(b)(4) (b)(4) ] number, and no non-conformances were identified.
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