H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample analysis, applicable fmea documents, applicable manufacturing records, and labeling.Based on a review of this information, the following was concluded: the complaint of a leaking probe cover was confirmed, but the exact cause could not be determined.One probe cover was returned for investigation.The sample exhibited evidence of use.The probe cover had been unfolded and gel was observed inside the distal end of the probe cover.The probe cover was filled with water, which revealed a weeping leak at the distal folded end of the probe cover 4cm from the tapered sealed corner.A microscopic examination of the leak site revealed a hole that was smaller than a 0.5mm x 0.5mm area.Scuff marks were observed on the probe cover around the leak site.The edge of the hole exhibited plastic deformation, which indicates that the material may have been stretched before it was breached.The thickness of the probe cover was found to be within specification.Due to the condition of the sample, it is possible that the probe cover was damaged during use; however, the exact mechanism of damage could not be determined.A lot history review (lhr) of redw2246 showed no other similar product complaint(s) from this lot number.
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