Please note that this event is related to a jts drive unit which is used in conjunction with the jts non-invasive extendible implant (k092138).Reported event: an event regarding non functioning jts drive unit was reported.The event was confirmed by product inspection.Method and results: product evaluation and results: visual inspection - pictures of the jts power unit, jts coil and cables were taken.Visual inspection of the jts power unit reported that minor signs of damage were found on the upper and lateral surfaces.Moreover, the label reporting the latest annual maintenance was missing.The jts coil showed minor scratches on the lateral side.Cables did not show any visible damage.Functional inspection - not performed as the item was returned damaged.Product history review: review of the inspection records reported that the jts drive unit passed the annual maintenance on the (b)(6) 19 without discrepancies.Complaint history review: based on the device identification the complaint databases were reviewed from (b)(6) 2017 to present for similar events regarding jts drive unit not functioning.There have been 6 similar events.Conclusions: an event regarding non functioning jts drive unit was reported.The event was confirmed by product inspection, during which the device was found damaged.The sales rep reported on the (b)(6) 2019 that the implant has not only failed to extend, but also reduced in height; however, he also reported on the (b)(6) 2020 that the patient was successfully extended of 6mm.
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