Visual and dimensional analysis was performed on returned device.The reported difficult to insert was unable to confirmed.The pod damage was confirmed and likely due to handling while attempting to load the device.It should be noted that per the instructions for use for the embolic protection system, emboshield nav6, section 8.2 states to carefully pull the torque device in a controlled manner to load the filtration element into the delivery catheter pod.The investigation determined that the reported difficulty appears to be related to circumstances of the procedure.Based on the reported information, it is likely that the black handle was pulled inadvertently instead of the torque device and barewire while trying to load the filter into the delivery catheter resulting in the pod damages.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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