Investigation summary: the device was visually inspected and it was found electrode damage, electrical wire exposed and an hole in pebax with reddish material.Then, magnetic sensor functionality was tested on carto and the catheter failed, hi error was observed.A failure analysis was performed, the catheter was dissected and the sensor values were found within specifications.With this information, the failure can be attributed to a potential pc board failure.A manufacturing record evaluation was performed and no internal actions related to the reported complaint were identified.The customer complaint was confirmed.The root cause of the pc board failure cannot be determined.The root cause of the damage on electrode, wire exposed and hole in pebax cannot be related to the manufacturing process since there is evidence that the device was manufactured in accordance with documented specification and procedures.It could be related to the handling of the device during the procedure; however, this cannot be conclusively determined.(b)(4).
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It was reported that a patient underwent an atrial flutter right (r-afl) procedure with thermocool® smart touch® sf bi-directional navigation catheter and the biosense webster, inc.Product analysis lab observed an electrode lifted with an electrode wire exposed and a hole on the pebax with reddish material inside.It was reported that the catheter was showing an abnormally high contact force value while ablating on the carto 3 system.The catheter was replaced and the issue resolved.No patient consequence was reported.The high force was assessed as not reportable.The issue was highly detectable when occurring.The potential that it could cause or contribute to a death, serious injury, or other significant adverse event was low.The biosense webster, inc.Product analysis lab received the catheter for evaluation and noted on january 24, 2020 that an internal wire appeared exposed slightly protruding approximately.5 cm from distal tip.During further analysis on january 31, 2020, it was clarified that an electrode was observed lifted with an electrode wire exposed.In addition, a hole was observed on the pebax with reddish material inside.The electrode lifted with a wire exposed was assessed as a reportable issue and the awareness date for this finding is january 24, 2020.In addition, the hole on the pebax was assessed as a reportable issue and the awareness date for this issue is january 31, 2020.
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