Please see the updates in sections: d4 (lot #), d10, g4, g7, h2, h3, h4, h6 and h10.The device has been returned and a device evaluation is completed for it.The actual device lot # is kr866915.The user¿s complaint was confirmed.The teflon pad is found separated/lifting from the jaw; however, not detached from the device.The device was attached to the usg-400/esg-400 and a probe check was performed; the device passed the probe check.Both switches were checked and found both switches are functional.A visual inspection on the received condition was performed on the device; there is some tissue build up.The ptfe pad (teflon pad) was inspected and found it is separated from the jaw exposing metal.In addition, there is a small burn mark located at the middle section of the teflon pad.Although, the teflon pad has separated/lifted from the jaw, it is still intact to the distal end of the thunderbeat device.The distal end of the device was inspected under a microscope and found char marks throughout the probe unit, and some foreign material present.The wiper movement is normal.The consistency of movement of the handle and jaw is normal.The handle load is normal.The rotation of the knob torque is normal and smooth conclusion based on the evaluation is that the likely cause of the damaged teflon pad is due to no tissue or insufficient tissue between the probe and jaw during activation of the device.The instruction manual (ifu) includes several warning statements in an effort to prevent damage to the device: "do not to activate output in seal and cut mode while the grasping section is closed without contacting tissue or vessel.Do not activate output while applying the probe tip to the tissue with a strong force.Do not activate output while grasping thick and hard tissues.Otherwise, various forms of damage in the probe tip and/or the tissue pad such as premature wear, breakage, deformation, exposure of metal, and/or falling inside the body cavity, and/or partial separating may occur.¿.
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