Device was not returned for evaluation.Photographs of the device were requested but not received.Lot number was not provided.Attempts to obtain this information were unsuccessful.Without an evaluation of the device or detailed photographs of the issue, a root cause cannot be determined.Without a lot number a record review cannot be conducted.If the device should become available for evaluation the complaint will be reopened and investigated.Device was used for treatment, not diagnosis.If information is obtained that was not avail able for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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