Additional information received indicates that the device is not available for return, therefore, no product investigation can be performed, and the customer complaint cannot be confirmed.A manufacturer record evaluation cannot be conducted because the no lot number was provided by the customer.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.(b)(4).
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It was reported that a (b)(6) male patient underwent a paroxysmal atrial fibrillation (afib) ablation procedure with a thermocool smart touch sf bidirectional catheter and suffered a complete atrioventricular block/3rd degree heart block requiring permanent pacemaker implantation.It was reported that the carto 3 system showed a magnetic sensor error.The mapping cable was replaced and the issue did not resolve.The mapping catheter was replaced and the issue resolved.Per response received on 02/13/20, this was not a mapping catheter but a thermocool® smart touch® sf bi-directional navigation catheter.There were no further errors after catheter replacement and the case continued.This first issue of magnetic sensor issue with the thermocool® smart touch® sf bi-directional navigation catheter is not mdr reportable since the potential risk that it could cause or contribute to a serious injury or death is remote.The caller then stated that while ablating the cavo-tricuspid isthmus line (cti) line the second thermocool® smart touch® sf bi-directional navigation catheter was accidentally moved around the his bundle and the patient had complete atrioventricular block (a/v block).The patient was paced temporarily and was having a permanent pacemaker implanted.In the opinion of the physician the event was procedure related.The patient¿s condition was unchanged.The patient did not require additional hospital stay.Overall there were two (2) thermocool® smart touch® sf bi-directional navigation ablation catheters, one bwi sterilmed reprocessed cs catheter, one soundstar and a pentaray used in this procedure.The caller does not have the generator and pump serial number nor the catheter information for the second thermocool® smart touch® sf bi-directional navigation or biosense diagnostic catheters used.Caller also stated there was no issue with the second ablation catheter, hardware, or diagnostic catheters.The second ablation catheter, which had no defects or errors was in use at the time of the heart block together with the reprocessed cs and pentaray.
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