One fluid warmer was returned for evaluation.Visual inspection of the device found nothing displayed on lcd, wear and tear damage to enclosure, front cover, and line cord.A dhr review was performed subsequent to the manufacturing of the device and prior to its release; no problems were identified during this dhr review.Device underwent functional testing by filling tank with water and powering it on.The reported customer complaint has been confirmed as a result of a faulty pcb.The problem source however has been determined to be unknown.
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