The reported event was confirmed as manufacturing related.The evaluation found that the returned catheter could not be deflated due to a poorly snip eye.The lot number is unknown therefore the device history record could not be reviewed.The instructions for use were found adequate and state the following: do not inflate the balloon in the urethra.[the urethra may be injured.].Do not pull the catheter hard.[the bladder/urethra may be injured.].2.Applicable patients: patients with delirium who might pull out catheter [when patient tugs at catheter unconsciously, the bladder and urethra may be damaged.].[contradictions].1.Method for use: do not reuse.Do not resterilize.This device contains 10% povidone-iodine.For patients with past history of allergic hypersensitivity to povidone-iodine or iodine, consider using alternative disinfectants.Be careful that the catheter is not exposed to ointments, contrast medium or oil-based lubricants (including vegetable oils such as olive oil, mineral oils such as white petrolatum and animal oils).[they may damage the device and may burst balloon.] do not hold the device with forceps, etc.Avoid contact with any blades or sharp-edged instruments.[catheter damage may cause balloon rupture and accidental balloon removal or failure to deflate or remove the balloon.].2.Applicable patients: do not use in patients who are or have been allergic to natural rubber latex.[directions for use].Method of use: the device is intended for single use only and is not reusable.To deflate balloon and remove catheter, insert a luer tip (needleless) syringe in the inflation valve to allow the water drain spontaneously.After balloon deflation, withdraw the catheter while confirming that no resistance is encountered." h11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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